![]() ![]() So, seeing that we are a comp guest, she was unwilling to accommodate with an upgrade or any other consideration. ![]() Ahhh-there we discover the crux of the real issue at hand. She goes onto to say that "Comp rooms" are first come first serve. I get that the hotel was probably running at a high occupancy this past weekend. Tatiana disappears to the back for a few minutes and returns reiterating that smoking rooms are the only rooms remaining. She just blurted out that the only remaining rooms available that night were smoking rooms-to which I said that I needed a non smoking room as I have breathing issues when exposed to smoky conditions for an extended period of time. Your Front Desk Agent, Tatiana checked us in. ![]() It was about 9pm and the lobby was surprisingly quiet on the eve of a holiday weekend. However, we came down last Thursday, Apr 14th for a quick getaway and was immediately turned off by the chilly reception at the Front Desk. And had a lovely room and went home raving about Ocean Casino Resort. We paid for our room the first time we stayed at Ocean. Having recently switched from another casino/resort after many years, we decided to give Ocean Casino Resort a try. ![]()
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